Last Updated: 11/02/2025
This Privacy Policy explains how Fitguard (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or use our website at fitguardaustralia.com.au or interact with us in any other way. We are committed to ensuring your privacy and complying with all applicable privacy laws and regulations.
1. Introduction
Fitguard is dedicated to safeguarding the personal information you share with us. This policy outlines our practices regarding the collection, use, storage, and disclosure of your data. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Directly Provided Information:
- Contact details such as your name, email address, phone number, and mailing address when you contact us, register on our site, or make an inquiry.
- Any other information you choose to provide through forms, surveys, or correspondence.
- Automatically Collected Information:
- Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data.
- Information collected via cookies or similar tracking technologies to improve your browsing experience and analyze site traffic.
- Third-Party Information:
- In some cases, we may receive information about you from third-party services that interact with our website (e.g., analytics providers).
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services:
- Responding to your inquiries and providing customer support.
- Enhancing and personalizing your experience on our website.
- To Communicate with You:
- Sending service-related notices, promotional materials (where you have consented), and updates regarding our services.
- Informing you about changes to our policies or other important information.
- For Analytical Purposes:
- Analyzing trends and monitoring website traffic to improve our site and services.
- Conducting research and analysis to better understand our user base.
- To Comply with Legal Obligations:
- Ensuring compliance with applicable laws and regulations.
- Responding to legal requests or preventing harm.
4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- Service Providers:
- We may share your information with trusted third-party service providers who perform functions on our behalf (e.g., hosting, analytics, customer service). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers:
- In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will ensure that your privacy rights continue to be protected in such events.
- With Your Consent:
- We will share your information with third parties only when you have provided your explicit consent to do so.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can control or disable cookies through your browser settings; however, please note that some parts of our website may not function properly if cookies are disabled.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include both technical and administrative safeguards. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will take reasonable steps to ensure it is securely deleted or anonymized.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access and Correction:
- Requesting access to the personal data we hold about you and correcting any inaccuracies.
- Deletion:
- Requesting that we delete your personal data, subject to certain legal or contractual restrictions.
- Objection and Restriction:
- Objecting to or requesting a restriction on the processing of your personal data.
- Withdrawal of Consent:
- Withdrawing your consent to our use of your personal information where processing is based on your consent.
To exercise these rights, please contact us using the contact information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When changes are made, we will update the “Last Updated” date at the top of this policy and post the revised policy on our website. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Fitguard
Shop 16, 153 Mann Street,
Gosford NSW 2250
Australia
Phone: (02) 4323 6834
Email: fitguardau@outlook.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described above.